Victor Avendaño | Executive AI Partner

Bilingual executive support, with AI built into every task

I manage inboxes, calendars, and CRMs under strict SLAs, provide C2 English support to global clients, and use AI to accelerate research and drafting. The same discipline that sustained global support operations at Stripe, applied to your day-to-day.

Let's talk about your operation

What's included

Inbox, calendar & CRM management

Handling high-volume inboxes, complex scheduling, and CRM (Salesforce) under strict SLAs, maintaining high CSAT across concurrent interactions.

C2 English executive support

Structured, professional written and verbal communication with global clients, business owners, and finance leads — certified C2 English (EF SET 88/100).

AI-assisted research & drafting

Daily use of ChatGPT, Claude, and Microsoft Copilot for research synthesis, first-pass drafting, and pattern detection across daily workload.

Workflow documentation

Every repetitive process gets documented as a reusable asset — not tacit knowledge that disappears if the person handling it changes.

Relevant experience

Here's how my track record translates into concrete value for your daily operation:

Stripe

Customer Support Specialist — Global English Operations

May 2023 – Jul 2024

I owned end-to-end support cases in Salesforce CRM under strict SLAs, maintaining top-tier CSAT with a global client base — communication exclusively in C2 English, including business owners and finance leads.

ARQ (formerly DolarApp)

FinCrime Analyst — High-Volume Case Operations

Jul 2024 – Apr 2026

I triaged and prioritized incoming work using risk-based frameworks — the same discipline I apply to prioritizing your inbox and competing requests.

Ecoproyectos Aire S.A.S

Direct support to executive leadership

2018 – 2023

I coordinated calendars, travel/event logistics, and follow-up tracking for senior leadership, with digital infrastructure in Google Workspace and SharePoint.

Tools mastered

  • Salesforce CRM
  • Google Workspace (Gmail, Calendar, Drive, Docs, Sheets)
  • Microsoft Planner and SharePoint
  • ChatGPT, Claude, and Microsoft Copilot

Engagement models

Tailored quote based on scope — no published fixed rates.

Full-time

Exclusive dedication as your executive assistant.

Part-time

Partial coverage for specific needs.

Per project

One-off support with a defined scope and close.

Retainer

Recurring monthly availability for ongoing support.

Need to reclaim hours in your week?

Tell me which processes are eating your time and I'll propose how to systematize them.

Message me